The website www.vcservices.com (the “Site”), is operated by VCS Engineering, Inc., a private company incorporated and registered in Canada with registration number 86561 1677. (also referred to as “VCS”, “us”, or “we”). We respect your right to control your personal information. That is why we have developed this privacy policy (the “Privacy Policy”) which describes, amongst other matters:
This page contains the Privacy Policy for the Site, as well as for any other websites or microsites operated by VCS (collectively and together with the Site, the “Sites”).This Privacy Policy also applies to any web applications, mobile applications, tools, forums, social media pages offered by VCS on the Sites, or any online services offered by VCS, including but not limited to providing information and advertising related to our products, services, markets, and seminars offered and to other interactions you may have with us, whether online, over the phone or otherwise (together with the Sites, the “Service”).
It is important that you read this Privacy Policy together with any other privacy policy or fair processing policy VCS may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your information. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.
We have appointed a data privacy manager who is responsible for overseeing questions from individuals in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your personal information rights (which are themselves explained in Section 18), please contact the data privacy manager using the following details:
Name of legal entity: VCS Engineering, Inc. (incorporated and registered in Canada with registration number 86561 1677.)
Data privacy manager: Chris Ball
Postal Address: 474B Dovercourt Drive, Winnipeg, MB R3Y1G4
Telephone No: (204) 489-9611
E-mail: chrisb@vector-corrosion.com
For the purposes of the Privacy Policy, the following words have the following meanings:
“collection” means the act of gathering, acquiring, recording or obtaining personal information from any source, including third parties, by any means.
“disclosure” means making personal information available to a third party.
“employee” means an employee of VCS, and for the purpose of the Privacy Policy only, includes agents, independent and other contractors performing services for VCS.
“non-personal information” means information that does not identify a specific individual and which we are unable to connect to other information in order to identify a specific individual.
“Organization” means a company, entity or organization, including any business, but does not include an individual.
“personal information” means information about an identifiable individual, but not aggregated information that cannot be associated with a specific individual.
“third party” means an individual other than the user, or the user's agent. It also means an organization other than VCS, or if the user is an organization, third party refers to an organization other than the user.
“use” means the treatment, handling and management of personal information by and within VCS.
“user” means an individual who visits the Sites and/or accesses the Service and/or uses the Service, as well as an Organization which visits the Sites and/or accesses the Services and/or uses the Service.
When you interact with us whether through the Site or otherwise, we may collect or receive the following types of information. We may use, store and transfer information in accordance with this Privacy Policy.
You may provide us with your personal information in different ways. For example, we may collect any or all of the following personal information:
When you visit the Site or interact with our newsletters, we or third parties (such as Google, Youtube and Microsoft) may collect, using electronic means, technical information. This information may include:
This technical information (some of which in certain instances may be considered personal information) is aggregated and used to measure and improve effectiveness of our Site. We do not attempt to combine this technical information with other personal information we collect.
We do not collect any Special Categories of Personal Information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Our legal basis for collecting and using personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect it.
Below are the types of lawful basis that, depending on the circumstances, we may rely on to process your personal information:
Legal Basis or Processing | Explanation of Legal Basis |
|---|---|
Consent | You have given express consent to us for the processing of your personal information for one or more specific purposes. |
Legitimate Interest | Processing your personal information in the interest of our business or the interest of a third party, including to enable us to provide and improve our services and our Site/Service to you, administer our relationship with you and our business, for marketing and in order to exercise our rights and responsibilities. Where we rely on legitimate interests as a lawful ground for processing your personal information, we balance those interests against your interests, fundamental rights and freedoms. You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us on the details provided aat the beginning of this Privacy Policy. |
Performance of a Contract | Processing your personal information where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. |
Comply with a legal or regulatory obligation | Processing your personal information where it is necessary for compliance with a legal or regulatory obligation that we are subject. |
Note that we may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your information. Please contact us if you need details about the specific legal basis we are relying on to process your personal information.
VCS collects your personal information and will use your personal information as is reasonably required for the following purposes:
Your personal information will only be collected and used by VCS and employees, independent contractors, agents, partners and service providers in a manner consistent with the activities of VCS. Access to your personal information by VCS employees, independent contractors, agents, partners and service providers is limited only to those authorized, based on their need to deal with the personal information for the reason(s) for which it was obtained, including to enable them to perform a business, professional or technical support function for VCS.
Where VCS needs to collect personal information by law, under the terms of a contract VCS has with you or in order to provide you with the Service, and you fail to provide that information when requested, VCS may not be able to perform the contract it has or is trying to enter into with you or may not be able to provide the Service to you. In this case, VCS may have to cancel a product or service but VCS will notify you if this is the case at the time.
VCS may disclose your personal information to:
The parties mentioned above may be based in the UK, Canada or the US.
VCS requires all third parties to respect the security of your personal information and to treat it in accordance with the law. VCS does not allow its third-party service providers to use your personal information for their own purposes and only permits them to process your personal information or specified purposes and in accordance with VCS’s instructions.
VCS may also disclose your personal information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to same, provided that the information disclosed continues to be used for the purposes permitted by the Privacy Policy by the entity acquiring the information.
VCS will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose and that purpose is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and obtain your express consent to do so.
Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.
The Site and Service is intended for general audiences and is not directed to anyone under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. In the event that we learn that we have collected personal information from an individual under the age of 18, we will take appropriate steps to delete that personal information. If you become aware or believe that a child has provided us with personal information, please contact us using the details set out at the beginning of this Privacy Policy.
VCS is committed to safeguarding your personal information. VCS uses appropriate security measures to protect personal information against risks such as loss or theft, unauthorized access, disclosure, copying, misuse, modification or destruction, and any other unlawful form of processing of the personal information in our possession regardless of the format in which it is held. The methods of protection and safeguards used by VCS include, but are not limited to:
In any organization, failure to protect personal information can increase the risk of a privacy breach which can lead to things such as financial loss, reputational harm, fraud, or identity theft. While VCS cannot guarantee that a privacy breach will not occur, VCS will make every effort to prevent such occurrences by implementing the above security safeguards.
VCS has put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
VCS also ensures that its employees, independent contractors, agents, partners and service providers with access to personal information are made aware of the importance of maintaining the confidentiality of personal information.
VCS takes care in disposing of or destroying personal information to prevent unauthorized parties from gaining access to the information.
While VCS is committed to safeguarding your personal information, we cannot ensure or warrant the security of any personal information we collect either directly or automatically from you, and you provide your personal information at your own risk.
VCS cannot guarantee that such personal information may not be accessed, disclosed, altered, or destroyed by breach of any of our security safeguards. To the degree that personal information is of a sensitive nature, in the event of a breach, there may be a risk of significant harm to you which includes bodily harm, humiliation, damage to reputation or relationships, loss of employment, business or professional opportunities, financial loss, identity theft, negative effects on the credit record and damage to or loss of property.
VCS also cannot guarantee that information sent or received over the Internet is secure and does not make any representation or warranty concerning the security of personal information communicated to or from VCS via the Internet or regarding the interception by third parties.
Subject to any contractual restrictions as between VCS and an Organization, your personal information may be stored and processed in any country (e.g. Canada, United States) where we are based or we engage third party service providers. While such information is outside of your country of residence, it is subject to the law of the country in which it is held, and may be subject to disclosure to the governments, courts, law enforcement agencies or regulatory agencies of such other country, pursuant to the laws of such country. For example, personal information stored in the United States is subject to the USA PATRIOT ACT. However, our practices will at all times continue to be governed by this Privacy Policy.
VCS has measures in place to ensure that during cross-border transfers of your personal information the personal information is subject to appropriate safeguards in accordance with data protection laws. These measures typically include contractual safeguards stipulating the confidentiality of the information and the purposes for which it is to be used. Please contact us if you want further information on the specific mechanism used by us when transferring your personal information.
Where and when appropriate, we will transmit amended personal information to third parties having access to the personal information in question.
VCS will only keep personal information for as long as reasonably necessary to fulfil the relevant purposes set out in the Privacy Policy or communicated to you and in order to comply with our legal and regulatory obligations. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. If your personal information is used to send VCS marketing to you then we will continue to hold this until such time as you notify us that you no longer wish to receive such communications or until we otherwise receive information that it is no longer relevant (for example that you have left an organization). This will not affect any other communications we may send to you in relation to products or services, or other matters relating to our relationship.
To determine the appropriate retention period for your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.
VCS may collect, use and disclose non-personal information, including aggregated data resulting from the combination and/or aggregation or certain raw data collected from you with other data in a way that no longer personally identifies you. We make no attempt to link this non-personal information with the identity of individuals. We may permanently archive non-personal information for future use in any manner whatsoever.
VCS is committed to keeping your personal information as complete, up-to-date and accurate as is necessary for the purposes for which it is to be used. VCS will promptly correct or complete any personal information found to be inaccurate or incomplete. Where appropriate, VCS will transmit amended information to third parties having access to the personal information in question.
Please see Section 17 in relation to your legal rights relating to the accuracy of or the correction of personal information VCS holds about you.
It is important that the personal information VCS holds about you is accurate and current. Please keep VCS informed if your personal information changes during your relationship with us.
The Site uses “cookies”, which are small text files placed on your computer or other device when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.
There are three main types of cookies:
We use the below listed cookies to perform the following functions:
You acknowledge that where we allow third parties (such as Youtube, Microsoft or Google) to drop cookies, we have no control over those cookies or the data generated. Please refer to the third party’s privacy policy for information on what information they collect and how they use it. These cookies are likely to be analytical/performance cookies or targeting cookies.
We may use other technologies similar to cookies like web beacons, which are sometimes called “tracking pixels” or “clear gifs”. These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited the Site or used the Service or opened an email that we have sent them. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
We obtain your consent to our information collection technologies through our opt-in mechanism on the Service. You have the right to object to the use of information collection technologies such as cookies. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately and different browsers offer different functionality and options in this regard.
Please be aware that if you disable or remove these technologies you may find that certain functions and features will not work as intended on the Site and that when you revisit the Site your ability to limit cookies is subject to your browser settings and limitations.
The Site may contain links to other sites, such as Facebook, Instagram, YouTube, Twitter, and LinkedIn. This Privacy Policy only applies to personal information that we collect, use and disclose. We are not responsible or liable for the privacy practices of third parties, and we strongly recommend that you review their privacy policies before you disclose personal information to them.
We may use third party advertising partners such as advertising networks, exchanges, and social media platforms to display advertising on the Site or to manage and serve our advertising on other sites. You have a variety of options to opt out of interest-based advertising ranging from browser controls, add on utilities such as ad blockers, and other opt out tools. Opt out tools may include organizations such as:
The Site utilizes Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the Site, compiling reports on the activity of the Site for the Site’s operators and providing other services relating to website activity and Internet usage. The information generated by the cookie (including the IP address) is transferred and stored on a Google server located in the United States.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other information held by Google.
We may also use additional analytics programs from time to time to process non-personal information about you, such as Microsoft Dynamics 365 and YouTube Analytics. Modern browsers will allow you to turn off or stop accepting the cookies that power these programs. Please remember that turning off some cookies may result in our site not working as intended.
We make no attempt to link this non-personal information with the identity of individuals using the Site. Non-personal information may be permanently archived for future use in any manner whatsoever by VCS.
You can prevent the collection and processing of cookie created data relating to your utilization of the Site (including your IP) via Google by downloading and installing the browser-plugin available under the following link (https://tools.google.com/dlpage/gaoptout?hl=en).
Google currently offers this opt-out tool for Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge.
Further information concerning the terms and conditions of Google’s use and data privacy can be found at https://www.google.com/analytics/terms/us.html or at https://policies.google.com/privacy.
Under certain circumstances and in accordance with your country’s applicable data protection laws, you have the following rights:
Right | Explanation of Right |
|---|---|
Right of Access (sometimes known as a ‘subject access request’) | The right to make a written request for details of your personal information and a copy of that personal information. |
Right to Rectification | The right to have incomplete or inaccurate information about you corrected or removed. |
Right to Erasure (‘Right to be Forgotten’) | The right to have some or all of your personal information erased |
Right to Restriction of Processing | The right to request that your personal information is only used for restricted purposes. This enables you to ask us to suspend the processing of your personal information in the following scenarios: If you want us to establish the information’s accuracy. Where our use of the information is unlawful but you do not want us to erase it. Where you need us to hold the information even if we no longer require it as you need it to establish, exercise or defend legal claims. You have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it. |
Right to Automated Decisions | The right to contest any automated decision made where such a decision is based solely on automated processing, including profiling, which produces legal effect concerning you or similarly significantly affects you, unless you have expressly consented to it or it is necessary for entering into, or performance of, a contract for the provision of services to you or otherwise authorized by applicable law. |
Right to Object | The right to object to processing of your personal information in cases where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. |
Right to Data Portability | The right to ask for the personal information you have made available to us to be transferred to you or a third party in machine-readable format. This right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. |
Right to Withdraw Consent | The right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information prior to the withdrawal of your consent. |
To exercise any of these rights, please contact us at/on the details provided at the beginning of this Privacy Policy These rights are not absolute and they do not always apply in all cases.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request in order to help us respond efficiently to your request.
You will not have to pay a fee to access your personal information (or to exercise any of the above rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
In addition, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk), Office of the Privacy Commissioner of Canada, the Canadian regulator for data protection issues (www.priv.gc.ca) or. We would, however, appreciate the chance to deal with your concerns before you approach a regulator so please contact us in the first instance.
VCS will promptly investigate all complaints concerning our compliance with this Privacy Policy and our dealings with your personal information. If a complaint is found to be justified, VCS will take appropriate measures to resolve the complaint, including, if necessary, amending our policies and procedures. You will be informed of the outcome of the investigation regarding your complaint. This does not affect your rights to make a compliant to the ICO, as further detailed in Section 17.
We may send you commercial electronic messages (such as marketing or promotional messages) if you have:
If you no longer wish to receive commercial electronic messages from VCS regarding our new products or services, promotions or other similar communications, you may unsubscribe here: https://wesavestructures.microsoftcrmportals.com/VCScorrosiontechnologiesunsubscribe/. Please note that, after you unsubscribe, VCS may still send electronic communications to you in certain limited circumstances, such as to provide you with service notifications and billing information, or to provide information that VCS is legally obligated to provide you.
We may modify the Privacy Policy to accommodate changes in our services, changes in technology and legal developments. If we make changes to the Privacy Policy, we will provide notice through the Site, or by other means to provide you the opportunity to review the changes before they become effective. For example, we may place a prominent notice on the Site or e-mail you to let you know of an updated Privacy Policy.
If we make significant changes to the Privacy Policy, we will provide at least 30 days’ notice through the Site, or by other means, to provide you the opportunity to review the changes and provide your required consent before they become effective. A significant change may be using personal information for a new purpose or disclosures to new third parties.
You acknowledge that your continued use of the Site after we modify this Privacy Policy, publish or send a notice about our changes to the Privacy Policy means that the collection, use and sharing of your personal information is subject to the updated Privacy Policy.
If you object to any changes to this Privacy Policy you may stop using the Site and Service.
Whenever we update this Privacy Policy, we will change the date below to indicate when the changes were made.
Date: January 1, 2022
